Order a repeat prescription

If you take Medicine regularly, you will usually have a repeat prescription.

This means that you can order your medicine when you need it without having to see a GP.

Using SystmOnline

You can order a repeat prescription using SystmOnline.

We will respond within 3 working days.

You will need:

Information:

Do You Have a Prescription Inquiry?

We welcome your questions and offer multiple convenient methods for you to reach out. For secure and prompt assistance, please submit a ‘Query’ via SystmOnline. Alternatively, you can:

Contact our Dispensary team directly by calling 01833 640217. Our lines are open Monday to Friday, 1:30 PM - 4:30 PM.

Using an online form

You can order a repeat prescription using an online form.

We recommend only using this form if you do not have access to other online services like the NHS app. You will need to provide the name of the medication and dosage.

We will respond within 3 working days.

In person

You can order a repeat prescription in person at the surgery.

Leave a request at reception.

See surgery contact details

By phone

You can order a repeat prescription by phone.

We can dispense your medication if you do not live within one mile of a Pharmacy. The dispensary is open between 8am and 6pm (Monday to Friday). You can call 01833 640217 between 1:30pm and 5:30pm. Please allow 3 working days for medication to be ready to collect. If you require urgent medication outside of our standard opening hours, please call 111.

See surgery contact details

Some patients can get their medication from the surgery

If there is no pharmacy within 1 mile of where you live, you might be able to pick up your prescription at the surgery. Contact us or ask at reception if you think you are eligible.

Medication reviews

If you take medicine regularly, you should check it is right at least once a year. This is called a 'medication review'. You should also arrange a review if you're experiencing side effects from your medication.

To request a medication review, complete our online form or contact us.

Questions about your medication

Your local pharmacy can give advice on your medicines. This includes how to use your medicine, worries about side effects or any other questions you have. For more information about pharmacists, see our Self Care page.

Prescription charges

You can learn more about prescription charges on the NHS website:

NHS prescription charges

What to do with old medicines

Return any old or unused medicines, including inhalers, to your local pharmacy. Do not put them in your household bin or flush them down the toilet.